Common tasks and troubleshooting
- Finding addresses - IU addresses, other addresses, creating address books.
- Organizing email - Folders, filters, archiving, downloading.
- Problems sending or receiving email - Slow mail, missing mail, bounced mail, forwarding loops.
- Reading email - What system is my email on, configuring software, accessing email.
- Using attachments - Sending, viewing, downloading, and forwarding attachments.
Mass Email Policy
- Sending email to groups of people - IU List, personal distribution lists, class rosters.
- Email policies - Mass mailings, harassment, spoofing, fraud.